Purchase Terms

All the most important information about ordering, delivery, and payment at ViolaFarma.

Order online

Select the items you need and place your order in just a few clicks.

Start shopping

Order by phone

Our specialists will help you choose the most suitable products and place your order.

CALL

How to Place an Order

1. Find products

Use the search function or select the “Catalogue” category to find the products you need.

2. Add to Cart

Add the selected items to your cart and review your order.

3. Place an order

Enter your contact information and shipping address to complete your order.

4. Select a delivery option

Choose the delivery option that's most convenient for you.

5. Choose a Payment Method

You can pay for your order on the website, choose payment on delivery or pay by bank transfer.

FAQ

Can I place an order by telephone?

Yes, of course! You can place an order by telephone on business days from 10:00 to 17:00 or by email. We value your time and convenience, so you can choose whichever ordering method suits you best.

Which countries do you deliver to?

We deliver throughout the European Union and to the United Kingdom. Delivery to other countries may be possible on request; contact us and we will confirm the available options.

How long does delivery take?

We process and prepare orders within 1–2 business days and then hand them over to the selected delivery provider. In most cases, delivery takes around 2–3 business days from the time the order is placed. Wolt delivery is also available in Riga, where orders may arrive the same day.

Can I pay for my order on delivery?

Yes. We offer several payment methods: you can pay on delivery, pay immediately when placing the order on the website, or pay by bank transfer.

Is free delivery available?

Yes. Delivery is free for orders above the specified threshold. The terms for free delivery depend on the selected delivery method and destination country.

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